eugen! has designed the rental process to be as simple as possible. Every step to the new home should be self-explanatory and intuitively understood. And if you still have questions, the eugen! team is more than happy to help you!

Particularly convenient: You can use our appointment booking tool not only to book viewing appointments, but also to conveniently and easily book a consultation appointment. Our online appointment booking system is available around the clock, so you can book an appointment at any time according to your own schedule. We're happy to take the guesswork out of it for you, and instead provide a whirlwind of helpfulness and information as we talk together.

We know that the credit check is as exciting as a Friday night tax return. But don't worry, with eugen! this process will be more pleasant than ever!
Because the credit check is an important part and ensures that you really only rent an apartment that matches your financial possibilities.

Your own creditworthiness can be easily verified with eugen! About 1 hour after your personal viewing appointment, you will receive a message in your inbox asking if you are seriously interested in renting the apartment. If yes, it is necessary to prove your creditworthiness.

First, you will need to indicate when you would like to move in, how many main tenants and people will be moving in, and who, if any, will be represented by guarantors. Then choose your preferred option:

- Express Check: Digital credit check with FINcredible (eugen!'s recommendation)
With the input of your information of your bank account - as you know it from online orders - and your confirmation for the check, within less than three minutes the so-called rent debit rate, conspicuous chargebacks and your identity is checked based on your salary account. The result is a confirmation that does not reveal your salary or anything else, but confirms that you meet the financial requirements for the rental.

- Manual check: The good old document upload
If you're a fan of retro methods, you can also upload your credit history documents manually. Grab your most recent pay stubs (the three most recent pay stubs), your ID card, and your registration slip and upload them to our upload portal. But be careful: only complete, up-to-date documents will be accepted! We are not interested in half-measures, unless they are donuts - they are always welcome.

Here you can find some frequently asked questions – the complete list of our FAQ is available here:


This is very easy via our online appointment booking tool. You will find the link directly in your exposé after your request. Choose the slot that suits you best from the available appointment windows. Forgetting a viewing appointment is impossible – eugen!’s reminder will remind you!

You can choose between an online express check or the conventional document upload. If you choose the express option, you will be redirected to our partner FINcredible and can prove your creditworthiness in less than three minutes. You can find more information at

Since our customer experience is very digital, we rely on online consultations instead of a phone number, so that we can consciously take time for you and your questions. Book an online consultation with one of our experts or contact us at:

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